Creative Cloud Desktop App download page All you need to do is click the Download button and follow the on-screen instructions. (If you’re replacing an older version of the CC desktop app, it’s not usually necessary to uninstall it unless you need to deal with problems. If you should need uninstall it, use.) Installing Apps In this post, we’ll focus on your Creative Cloud apps, and troubleshooting problems installing or updating them. In a subsequent post, we’ll cover troubleshooting some of the other services that come with the Creative Cloud.
By default, the Creative Cloud desktop app should launch when you start your computer. If you don’t see the Creative Cloud icon and panel shown in the illustration below, you may have quit it.
Dec 15, 2015 - If you're like me (and I know I am) you don't love having a bunch of unnecessary stuff loaded when you don't need it. Like Adobe's Creative. Adobe Installation and Licensing Blog to post all Installer and Licensing related info to users of Adobe products. Copy the AAM installer folder to the mac or macs you intend to install it on. If you copy it to the /tmp folder, it will be removed the next time the daily periodic script runs. Na1r.services.adobe.com prod-rel-ffc.
To relaunch it:. Mac OS: Choose Go Applications Adobe Creative Cloud Adobe Creative Cloud. Windows: Choose Start Programs Adobe Creative Cloud Click the Creative Cloud icon which is located on the menu bar (Mac OS) or the task bar (Windows). Creative Cloud panel If necessary, click the Apps tab shown above. We’ll cover some of the other tabs in the next posting. The Apps are arranged in this order:. Latest Versions: The latest versions of the apps which you have installed (show the word Open beside their names).
These would be named like InDesign CC (2015). Previous Versions: Previous app versions you may elect to keep installed on your computer—for example, InDesign CC (2014). Find Additional Apps: Additional apps which are not installed (show the word Install beside their names). When you click Install, the download process will begin immediately. You’ll be asked for your administrative password to authorize the installation.
The application’s icon will appear in the installed list and a progress bar will indicate the progress of the download. Notifications are turned on by default (Preferences Creative Cloud), and you’ll be prompted when the installation is complete. You can launch the application by clicking the Open button in the App tab, or launching it from the Start menu (Windows) or Launchpad (Macintosh).
On a Macintosh computer, for easiest access, drag the app’s icon to the Dock. In Windows, pin it to the task bar. Updating Apps Notification You should think carefully before applying an update.
While it’s generally a good idea to keep up with application updates, it’s not necessary to install them immediately. Here are two reasons why you might not want to update: (1) If you’re in the middle of an important project using that application, you should wait until you’ve finished the project. An update may negatively impact you, either because of a changed workflow or a possible problem. (2) If you’re cautious, you may want to check the Adobe Forums (link below) to see messages which might pertain to a major update.
Downgrading an Application Occasionally, a new major version of your application—for example from the 2014 version to the 2015 version—may contain a bug which has a bad effect on your workflow. You may need to roll back to the earlier version of the application. (You can keep both the 2014 and 2015 version installed without problems.) To downgrade to the previous version, scroll to the FIND ADDITIONAL APPS section of the Apps tab. Click on the menu to the right showing All Apps. This menu reveals categories of apps.
At the bottom, click VIEW PREVIOUS VERSIONS (circled below). CC Desktop App Menu 2. If an update doesn’t appear, you can refresh the Creative Cloud desktop app (which quits and relaunches it) by pressing Command + Option + R (Mac OS) or Ctrl + Alt + R (Windows). It may be that you need to reinstall the Creative Cloud desktop app itself. Read the description at the top of this posting for how to reinstall it.
Normally, you shouldn’t have to uninstall your current version or any of your apps: Use and click the Download button. TIP: You can tell what version of the Creative Cloud desktop app you’re running by clicking Preferences General. CC App Version What If the Creative Cloud Desktop App Opens Blank or With a Spinning Wheel? Provides some steps you can use to diagnose that problem. The easiest one is to try to relaunch the desktop app as described above. How Do I Get Help for other Creative Cloud Problems?
The best place to start looking is the. It has dozens of the most common issues and problems listed which possible solutions. You can also ask questions in the where Adobe staff and volunteers will help you to solve your problem.
How Do I Get Help for My Application? Adobe has public forums for all of its applications and services. To see the main list of forums, go. For the ones not listed with icons, use the menus at the upper right. Categories:, Tags.
Hi Duvputer, It depends where your printers are being delivered from. There are two ways that you can print in a Terminal Services/Remote Desktop connection.
The first way is a Server printer. In this method - the printers are set up on the server for each user connection via a script that runs on the server or via group policy preferences. This should work regardless of your platform and should be set up by the Administrator on the server.
The second method is a Redirected Printer. Redirected Printers are 'redirected' from your Remote Desktop Client. Your remote desktop client needs to be configured to pass through its printers in this method, and the server must support redirected printers. This option will be available in your Remote Desktop Client options.
If your Remote Desktop Client is set up correctly to redirect its printers, and the server has been configured to support redirected printers, but your printers are still not appearing, I suggest that you ask your the Server Administrator to take a look at the Event Viewer on the Server. Hi Duvputer, It depends where your printers are being delivered from. There are two ways that you can print in a Terminal Services/Remote Desktop connection. The first way is a Server printer.
In this method - the printers are set up on the server for each user connection via a script that runs on the server or via group policy preferences. This should work regardless of your platform and should be set up by the Administrator on the server. The second method is a Redirected Printer. Redirected Printers are 'redirected' from your Remote Desktop Client. Your remote desktop client needs to be configured to pass through its printers in this method, and the server must support redirected printers. This option will be available in your Remote Desktop Client options.
If your Remote Desktop Client is set up correctly to redirect its printers, and the server has been configured to support redirected printers, but your printers are still not appearing, I suggest that you ask your the Server Administrator to take a look at the Event Viewer on the Server. Hello, I am just writing to say Hi, and to ensure the problem has been completely resolved.
If there is anything I can do to help on this issue, please feel free to let me know. I am happy to be of assistance. Lionel Chen in forum If you have any feedback on our support, please contact This posting is provided 'AS IS' with no warranties, and confers no rights. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
What operating system are you running on your server? 2008 R2 -or- 2008 RTM/SP2 2.
Does the problem occur with only one Mac or all Macs that connect to the server? Have you tried connecting from the Mac using different user accounts, specifically a user account that is able to print when logging on from a windows PC? Normally if there is a problem auto-creating printers for Macs there will be one or more errors in the System log each time someone logs on to the server from a Mac.
Source: TerminalServices-Printers Event ID: 1111 The correct HP LaserJet 4350 PS driver must be present on the server. For best results, please respond back with detailed answers to the above as soon as possible. Hi, Thank you for responding so quickly. In order to print from the Macs you need to install the HP LaserJet 4350 PS driver that shipped with Windows Server 2008. You can copy the driver package over from a Server 2008 or create a 'dummy' 4350 printer on a Server 2008, share it out, install it on your Server 2008 R2, then delete the printer off of your R2. This will effectively install the driver on your R2. If you want to copy the driver package over to your 2008 R2 server and then install the driver, the files are by default located in a folder on the 2008 server that starts with prnhp or similar within this folder: C: Windows System32 DriverStore FileRepository Once you have the folder copied over to your R2 server you can add the driver using the Have Disk option in the Add Printer Driver Wizard from Print Server Properties window, Drivers tab.
I have not tried it, but my guess is that you could use the HP LaserJet 4350 PS driver that shipped with Vista if you do not have access to a Server 2008. NOTE: The 4350 PS driver from HP's download site will not work correctly, that is why I am instructing you to use the one that shipped with Server 2008. Please verify that the above solves your printing issue and then come back here and mark this post as the answer so that people will be able to find it in the future.
Hi, Did you install the HP LaserJet 4350 PS driver from Server 2008 or Vista like I mentioned? Under 2003 it will typically use the Apple LaserWriter 8500 driver, which is available by default. I am not sure if the 2.0.1 client use the 8500 driver under 2003 or not. If this is the case it would explain why it works when connecting to 2003 and not when connecting to 2008 R2. If you examine the text of the 1111 errors I think you will see it is looking for the HP LaserJet 4350 PS driver.
If not please report back with the exact driver name mentioned in the error text. Please install the HP LaserJet 4350 PS driver from Server 2008 or Vista onto your Server 2008 R2 and then test. I'm dealing with this same issue now and h ere is my problem: I do not have a previous installation of Windows Server 2008 to get the correct HP LaserJet 4350 PS driver - t his is a brand new installation of Windows Server 2008 R2. It is not an upgrade from Server 2008.
I do not have Vista, which was another suggestion. I also tried getting it from a Windows 7 install, but this failed. If the driver provided by HP has font issues, where am I supposed to get the correct driver? Thank you for any assistance.
Hi everyone, and Hi TP:) it seems like you know a lot about that kind of issue. Thing is, it's been several weeks i have the same issue on 2008 R2 with MACS. I finally found the 1111 ID (a loooot) in the event viewer. It was saying exactly the thing you talked about, installing the famous HP LaserJet 4350 PS. I still don't understand why it does need this one because no one of the printers concerned is a LaserJet 4350PS (but there is a Hp LaserJet P2055dn.) Anyway, i installed that famous hp driver (the one from the hp official website first, i saw that was not installed 'properly' in regedit because it created a new HP LaserJet 4350 PS folder over the 'good' drivers folder.but since that moment i can see the MACS printers on the 2008R2. Anyway it still don't work correctly. I read your post, uninstalled the 4350PS from hp and installed the 4350PS from microsoft.
Now there is no more hp folder over the good one, and i can also see the mac printers on the 2008 R2 server, but it still don't work correctly. So, what can i do now please? And by the way, just FMI, please please please could you explain me why it does need this particular hp 4350ps driver anyway? I'm okay with if it's the way it works, i just like to understand, and you seem to know a lot about.am i wrong?
Thank you anyway for reading me:) Oh and, guess you already noticed that, i'm not american, i'm french, and i'm sorry about my primary langage, hope that's not too hard for you to understand me. Have a nice day.